Resolved
Fred R Uue
map-marker Apopka, Florida

Resolved: Bad service nasty manager

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Updated by user Feb 12, 2024

Company fixed the issue and I have been provided with apology. Apology and 25 on my card

Original review Feb 05, 2024
I went in to eat dinner. I was seated in a both. The place was not crowded. I sat 15 minutes. No waiter came over even to see if I wanted a drink. People seated after me were seen and got drinks and order taken. I left but stopped at desk asked for manager. He was nasty basically saying so what I can have u served now. I said nice attitude and left. I am an MVP member
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User's recommendation: Ignore this location

Ramon O Wan

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Verified Reviewer
| map-marker Plantation, Florida

Gratitude

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Thank you Sean, Thank you Stepahine, Thank you Justin, Thank you Arty and thank you all! Duffys has my heart. God bless you all
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Pros:
  • Great team
Cons:
  • None found

User's recommendation: Make sure you go!

Andrew W Gyg

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Verified Reviewer
| map-marker Apopka, Florida

Direct deposit

I need my direct deposit for the altamonte location stopped for this week till further notice. If you could please get in contact with me or my manager it just needs to happen today.
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Kynzlee Zwi

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Verified Reviewer
| map-marker Palm Beach Gardens, Florida

Horrible service.

Duffys at Oakbrook Square in North Palm Beach made a man and a service dog leave the restaurant because a couple of locals at the bar didnt want a dog in there. Guess what Duffys ..service dogs can go everywhere and The manager should be fired. Disgusting.
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User's recommendation: I would NEVER eat here again!

Mckinsey Cke

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Verified Reviewer
| map-marker Boynton Beach, Florida

Line cook at Boynton west Unjustly fired

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This Incident happened on 12/31/23 At about 10pm just before the new year I was a line cook working a double on this day it just so happens that my wife of 14 years works at the same duffy's with me she is a hostess an Altercation happened between my wife(hostess) and a server. In which the server took food out of a ToGo order that she was handling. She confronted the server about it the server started yelling at my wife saying "your wrong stupid *** it's my order don't *** with me or I'll kill you" in front of the restaurant in front of the host stand while the Gentlemen is weighing to pick up the to go order I could hear the whole thing from the kitchen then the Server walks into the kitchen where the GM was standing and told him "I will Slap that *** and put her in her place she don't know who I am" and I'm staning 2 feet away from him while he is saying these things about my wife of 14 years so then I walked out from behind the Friar and Confronted him and I told him "what is your problem with my wife?" then the GM walked in between us and he started yelling at me for getting involved in the Situation talking and screaming Obscenities at me in front of all the employees I was defending my wife's honor he fired me over the spot with no write ups or warnings just fired me on the spot. What would you have done? The GM handled it all wrong I believe.be
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User's recommendation: Be where of Management

Donnisha Cwj
map-marker Fort Myers, Florida

Christmas bonus

I didnt get my Christmas bonus this month. Ever since I was a mvp card holder I got my bonus but this time. I deserve this amount to my alstar card.
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User's recommendation: Keep checking if you get your bonus.

Ida W Qzw

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Bad experience at Duffy's Estero on February 14th

Duffys Sports Grill - Bad experience at Duffy's Estero on February 14th
Manager yelled at our party of 20 telling us we shouldnt be surprised for a long wait because we didnt tell them ahead of time that we were coming- not true as we went in to request seating for 20 before our golf round of maybe 5 hours Ida Warner Pissed customer and Stoneybrook resident
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Preferred solution: Full refund

Joyce T Gsl

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Verified Reviewer
| map-marker Boca Raton, Florida

Mixed messages; unpleasant manager

We wanted to go to Duffy's in Boca Raton FL for super bowl. We called and were told that if we arrived before 6pm there was no minimum charge. We called back for additional information and was told that there was available seating. No one mentioned what the $25 charge included. We arrived at 5:40 pm and were told we could not be seated unless we paid. When we explained what information we had received and that we left to arrive on time, the person didn't use any customer service behavior to explain what the actual deal was. I asked to speak with the manager and she said, I am the manager. When I told her I got mixed messages. Her answer was I understand. Well obviously she didn't because did not tell us what was included. We left frustrated and annoyed with the Manager's unfriendly attitude
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User's recommendation: Explain the deal for super bowl

Anonymous
map-marker Altamonte Springs, Florida

New card

Trying to get an upgraded card ( black card) I have spent over 3,000 dollars to date, and I was told to call
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Nicole N Ioi

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Verified Reviewer
| map-marker Fort Lauderdale, Florida

I canceled a order and you guys refuse to return my money

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Duffys Sports Grill - I canceled a order and you guys refuse to return my money
This place is the worst when it comes to business I cancel my order why has my money no return to my bank account the charge has settle so should I dispute it with my bank or will I have to get a lawyer
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Loss:
$43

Preferred solution: Full refund

User's recommendation: Don’t do it

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Miami, Florida

I canceled a order and you guys refuse to return my money

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Duffys Sports Grill - I canceled a order and you guys refuse to return my money
I cancelled my order my funds are not in my account I didnt eat your food so you dont need to take my money
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Guillermo V Nwi
map-marker Orlando, Florida

Personal

Can ms Sarah loving call me please regarding my situation 407 732 ****. My name is wil vega.. I been going to duffy since day one never had a problem there. I need to talk to Ms Sarah loving regarding my situation.
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Preferred solution: Phone call

Eduardo M Vjl
map-marker Coconut Creek, Florida

Problem with my card

I dont get my new duffys card yet went I expect more the $2000 dls so way is the problem please call me at (561)789-**** my name is Eduardo Martinez At ofspring69@***.com
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Anonymous
map-marker Hollywood, Florida

Bad service at one of your locations

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A group of friends visited the plantation location and we had such a bad experience with one of the servers. It was obvious she did not want to work and only came to our table once every 25-30 minutes. We first arrived and did not get waited on for over 25 minutes, another customer at another table advised the manager we were sitting at the table for over 30 minutes with no one coming out to take our drink orders. Our server finally came out and advised us if we needed her to have one of the other servers call her out, we did after another long wait and she did not come out, we Then asked another server to please have her come out and we advised we had poor service and she came out and advised she heard we were talking about her, we visited the establishment on 2/4/2022 and had the same server with poor service, we decided a second visit and on 2/25/2022 returned and had the same bad experience with the same server. This is not acceptable.
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Rose B Ofs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker West Palm Beach, Florida

Bad service

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We went to have something to eat and drink.. 8:30 pm on Friday.. Our waitress completely forgot about us.. I was just seeing her flirting and laughing with some guys.. The food came at 9:45 pm.. Completely cold.. She didnt ask again about our drinks.. I told her about my burger and with bad attitude she went and brought another one which wasnt the burger that I wanted and was cold too.. I bite but I couldnt eat.. I called the manager and he said some many things that he was going to do.. Anyway.. I woke up on Saturday feeling sick( food poisoning)
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Preferred solution: Let the company propose a solution

User's recommendation: Duffy’s on ClematisSt.. WPB. FL, never go there when is busy..

Anonymous
map-marker Palm Beach Gardens, Florida

Review in Cafes and Restaurants category from Palm Beach Gardens, Florida

Duffys Sports Grill - Review in Cafes and Restaurants category from Palm Beach Gardens, Florida
Duffys Sports Grill - Review in Cafes and Restaurants category from Palm Beach Gardens,... - Image 2
It might not be illegal but it should be. A baby sitting in a bar stool at the bar crying while mother drinks her beer. Manager did tell her (after I mentioned it) Duffys does not allow but mother paid the tab and stayed. I am regular and when I took my photos she RAN with the baby. How sad for the baby but it is the works we live in. The fact that the managers allowed her to stay there (using the excuse she cashed out) and waited for her udder is bad. She could have waited in the waiting area where everyone else does. They did not act appropriately. Steve came over complaining about the photos I took. Hmmm that's weird. Katie is a good person but that Steve was not so professional. I have so many photos ....
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2 comments
Guest

She RAN with the baby because some *** at a bar was taking photos of her and her child. That *** was you.

Its probably not the best image to take your kid to a bar with you but people do it all the time. Its not illegal unless you share alcohol with a minor which she obbiously didnt do because she would of been kicked out. Look at the other people in the pictures. They look very weirded out and even amused by you.

People drink beer in front of kids all the time, you have no right to be taking pictures of people and their kids. As a matter of fact you might be the one breaking laws here. You should of been arrested for harassing her and her child. You are not the law.

It is not your place to be taking pictures of strangers.

Guest

That child didn't look like he was crying. I'm not condoning this but.

It is her child and she isn't breaking any laws.

So what business is it of yours. Or gives you the right to take pictures He's not being hit or harmed people need to mind their own business.

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